Association Management

When entrusting your community’s management to a professional company, you deserve the confidence that they will be both proactive and dedicated. At Pax River PM, we excel at overseeing every aspect of your HOA/COA, from resident communication to maintenance handling to board guidance. Let us handle the complexities of running your association, so you can enjoy peace of mind.

We understand that every board has different preferences when it comes to involvement. That’s why we customize our services to align with your needs. Whether you prefer a hands-off approach, only being contacted for board approval, or desire regular updates on maintenance requests and financial matters, we’re here to accommodate your preferences. We even offer the option of monthly meetings with board members to review completed tasks and discuss your association’s objectives.

Our resident portal, accessible online or via our iOS/Android app, serves as a convenient one-stop hub for all your association’s requirements. Gain immediate access to financial reports, accounts receivable, delinquent accounts, vendor invoices, maintenance requests, violation notices, and more with ease.

Ready to explore the tailored solutions Pax River PM can provide for your community? Request a proposal today, or contact us at (240) 661-3222 to learn how we can enhance your community management experience.

Our Association Management Services

At Pax River PM, our comprehensive services are designed to elevate your community management experience. Contact us today to discover how we can transform the management of your property and enhance the quality of life within your association.

Efficient Day-to-Day Management

We excel in seamlessly managing day-to-day operations while keeping you well-informed every step of the way. We act as a reliable point of contact for residents, alleviating the board's involvement in routine inquiries and concerns. Additionally, we take charge of coordinating and attending your association's annual meetings, ensuring residents are promptly notified. We provide monthly financial reports and annual budgets to ensure you always have a clear understanding of your community's financial health.

Seamless Communication for Your Community

We facilitate fast and convenient communication within your association, allowing you to easily connect with residents and fellow board members. Residents have the flexibility to choose their preferred communication method, whether it's via email, text, push notifications (if they use our app), or traditional postal delivery. This not only streamlines communication but also reduces unnecessary paper mail, saving on stationery costs. Additionally, we offer a message board feature to encourage residents to engage in discussions and actively participate in their community.

Expert Management of Accounts and Vendors

Our team expertly manages accounts payable and vendor contracts, ensuring vendors are paid promptly and that no unexpected costs are incurred. We periodically review contracts to guarantee you receive the most favorable terms and prices available in the market. Within our online portal, you can easily track every fee, deposit, check, and refund, providing you with a transparent overview of your association's finances.

Effortless HOA Dues Collection

We prioritize a seamless approach to HOA dues collection, offering residents flexible payment options. Whether residents prefer the traditional method of checks or the modern convenience of online autopay, our user-friendly online portal accommodates their preferences. Additionally, we provide the flexibility to apply late fees, as per your association's Bylaws, after a predefined grace period, reinforcing adherence to payment schedules within the community. In cases of delinquent accounts, our proactive approach includes timely notifications to account owners and, when necessary, initiating legal actions to recover outstanding balances.

Prompt and Efficient Maintenance Management

Our property maintenance services are designed to address the needs of your community promptly and efficiently. Residents can easily submit maintenance requests through our online portal, which we promptly resolve. For minor repairs, our in-house maintenance team steps in, saving you both time and money. When larger projects arise, we source an unlimited number of quotes from multiple vendors for the board's review. We take charge of coordinating and overseeing all maintenance and repair work on your property's common elements, ensuring that contractors deliver top-notch results.

Proactive Property Care

Our proactive approach includes monthly property visits to ensure there are no violations and that common elements are well-maintained. We also provide recommendations for preventative maintenance to keep your property in excellent condition, reducing the likelihood of future issues.

Our online portal allows easy access to everything you need

Accessible on Android, iOS, and any web browser, our modern online portal provides a user-friendly and intuitive self-service experience for unit owners and board members alike.

Benefits for unit owners:

Securely make online payments for association fees from anywhere. You can even set up automatic payments for hassle-free, on-time payments.
Submit and track maintenance requests, including photo attachments.
Communicate with other residents using our community message board.
Stay informed with timely community announcements from the Board. Receive updates via text messages, emails, or push notifications.
View association documents, such as meeting minutes and bylaws, for easy reference.

Benefits for board members:

Effortlessly communicate with your association by sending announcements that reach all units.
Generate personalized reports for your community, including income statements, delinquency rates, budget vs. actuals, and more
Access a comprehensive ledger containing all transaction records for your association.
Monitor violations and maintenance requests and stay updated on their status and resolutions.

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Our Services

Association Management

Residential Management

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Affiliations and Associations